A Bank is a financial institution where different financial services are provided. We always need to go to the bank for opening an account, applying for a loan, applying for credit or debit cards, depositing cheques, depositing cash, withdrawing cash, transferring money, exchanging currency, paying bills etc. We need to talk with manager, clerk, cashier or concerned officer for different reasons. Here are the most common expressions used At the Bank.
A. FOR OPENING AN ACCOUNT:
CUSTOMER
| Good morning Sir/Madam. My name is… |
| Excuse me Sir/Madam. My name is… |
| Hi, I need to open an account in your bank |
| I’d like to open an account |
| I’d like to open a savings account |
| I’d like to open a personal account |
| I’d like to open a current account |
| I’d like to open a business account |
| I’d like to open a joint account |
| I would like to open a joint account with my wife |
| I’ve to open a saving/current account |
| I need to open an account in your bank |
| What should I do to open saving/current account? |
| What do I need to open saving/current account? |
| What shall I do to open an account? |
| Could you please guide me for opening an account? |
| Could you please help me to open an account? |
| What documents are required for opening an account? |
| Which documents do I need to submit? |
| Can I have the document list for opening an account? |
| What ID proofs do I need to submit? |
| Where should I submit all my documents? |
| What are the account opening charges? |
| How much should I pay for that? |
| How much cash do I need to deposit? |
| Which investment account offers the best rate? |
| Will I get the debit card on the same date? |
| Will I get the cheque book on the same date? |
| When will I get the passbook and cheque book? |
| When will the account be activated? |
| When will the account number be generated? |
MANAGER
| What kind of account would you like to open? |
| Fill out this application form, please |
| You need to fill out this application form |
| You need to deposit a minimum of … |
| This is the document list |
| Attach a xerox copy of passport or driving license as ID |
| Affix your recent passport size photograph |
| Your account will get activated within 24 hours |
| Fill this separate form for debit card |
| Fill this separate form for cheque book |
| Cheque book will be delivered soon on home address |
| You may activate Net Banking facility for your account |
B. DEPOSITING CASH/CHEQUE:
CUSTOMER
| Excuse me Sir/Madam. Can I cash a cheque here? |
| Good morning. Can I cash a cheque here? |
| Can I cash this cheque, please? |
| Please cash my cheque |
| I’d like to pay this cheque into my account |
| I want to encash this cheque |
| I wish to deposit some money |
| What’s the procedure for depositing cash? |
| Can I deposit some money into my new account? |
| Where shall I get the pay slip? |
| I would like to make a deposit |
| I’m making a deposit today |
CLERK
| Sure, you can cash your cheque here |
| Go to another counter over there |
| Sorry, it cannot be cashed here |
| All right. Give me two minutes |
| All right. Wait for a while |
| It will be processed in 24 hours |
| It would take some time to process |
| Leave the cheque in drop-box |
| Show me your ID proof |
| Sign here |
